Pick a client. The Copilot pulls the brief. Anomalies surface. Problem archetypes propose themselves. You pick the diagnostic questions. The ten-minute Discovery Script is primed before the meeting starts.
Pick a synthetic client. The Copilot has assembled the Client-360 brief. You will review the anomalies, pick the problem archetypes worth testing, and lock the questions for the ten-minute Discovery Script. Karibu Logistics is the recommended scenario, the through-line client across all five Customer Centricity demos.
Every signal traces back to a data source. Material flags ride on the left in red. Watch flags ride in yellow. Read them. Decide which ones the conversation needs to test.
The Copilot proposes likely Jobs-to-Be-Done with confidence ratings drawn from the JTBD library. Pick one or more to anchor the conversation. The toolkit selection in Phase 2 picks up here.
Five lenses. Ten minutes. Each lens has three candidate questions tied to a Copilot data prompt. Pick the one that opens the right door for this client. Skip lenses you do not need.