Role of Relationship Management in SME Lending
In SME banking, relationships still matter. Behind every loan or restructuring deal is a relationship manager who understands clients beyond the numbers. As banks adopt AI and digital tools, the role of the RM is evolving—not fading—proving that the future of SME lending lies in combining human insight with intelligent technology.eam, but a clear, actionable roadmap that defines where the business is heading and how it will get there.