Functions
Contact Management
Contact Module in Q-Lana
The Contact Module in Q-Lana offers a comprehensive suite of tools designed to enhance risk management and support customer-centric banking.

- Comprehensive Contact Management: Manage contact info for individuals, including robust KYC/AML reviews and integration with external data providers like credit bureaus.
- Advanced Credit Risk Assessment: Assess credit risk using demographic and financial info, such as income, expenses, and external credit scores, with family-level financial statements and exposures.
- Relationship Tracking: Track both business and personal relationships, including family ties, employment, and shareholdings.
- Customizable Rating and Scoring: Use configurable tools for rating and scoring, incorporating qualitative and quantitative data.
- ESG/Impact Tracking: Monitor ESG and impact-related information for a holistic view of customer risk.
- Configurable Checklists: Use customizable checklists for information collection processes, supporting marketing and risk management.