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Why Most SME Lending Transformations Fail, And How to Fix Them

Why Most SME Lending Transformations Fail, And How to Fix Them

This article is one of several thought leadership pieces we have planned for this year. It explains why many banks struggle with SME lending transformations, highlighting how gaps in operating logic across data, risk appetite, and customer-centric banking, must be addressed before technology or AI can drive real results.

The Future of Credit Decisions with AI

The Future of Credit Decisions with AI

AI in Credit Decision-Making helps banks make smarter, faster loan decisions by looking beyond simple credit scores. AI alongside the knowledge of relationship managers lets banks spot real risks, understand clients better, and approve more loans for small businesses that were often overlooked before.

SME Lending: The Role of Local Banks and Investors

SME Lending: The Role of Local Banks and Investors

Micro, Small, and Medium-sized Enterprises often face one big challenge – Access to finance – yet local banks often lack the capital to support them effectively. This challenge requires bridging of the gap to enable collaboration between banks and investors through an SME Lending Platform, introducing a risk-sharing model that expands lending capacity while safeguarding returns.

Role of Relationship Management in SME Lending

Role of relationship management in SME Lending

In SME banking, relationships still matter. Behind every loan or restructuring deal is a relationship manager who understands clients beyond the numbers. As banks adopt AI and digital tools, the role of the RM is evolving—not fading—proving that the future of SME lending lies in combining human insight with intelligent technology.eam, but a clear, actionable roadmap that defines where the business is heading and how it will get there.

Credit Risk Series Summary

Credit Risk Series Summary

In this final section of our credit risk series, we bring together the key risk metrics (Expected Loss, Unexpected Loss, and RAROC) and connect them to informed decisions around pricing, capital allocation, and profitability. We explain how to embed these concepts into your daily operations as a credit risk manager, to drive productivity and institutional growth.

RAROC: Risk Adjusted Return on Capital

Risk-Adjusted Return on Capital (RAROC)

In this final chapter of our credit risk series, we introduce Risk-Adjusted Return on Capital (RAROC) as a tool you can use to link credit risk metrics to loan profitability. We explain how institutions can use RAROC to guide pricing, optimize capital usage, and align lending decisions with risk-return expectations.

Quantifying Capital Requirements for Individual Loans

Quantifying Capital Requirements

This is the fourth chapter of our Credit Risk Series where we explain how credit risk managers can go about quantifying capital requirements for individual loans, using global standards like Basel to match capital to risk.

Unexpected Loss

This is the third chapter of our credit risk series where we build on the previous discussion of expected loss, introducing unexpected loss, which is the more volatile, less predictable side of credit risk. As a credit risk manager, you must ensure the institution plans for average outcomes to prepare for extreme scenarios that require equity capital and robust risk modeling.